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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bevi Kyle

Bevi Kyle

October 31, 2023

1  out of  5
rating by Bevi Kyle
"Professionalism is lacking terribly. You cannot get your questions answered. When you speak to Dana she tries to make you feel like an idiot when asking questions when insurance is not my area of expertise also while a baby is loudly making noise in the background. This happened to me twice so I let the first encounter slide but I’m done. I’m changing agents now!"
We responded:
"I apologize for your poor experience and appreciate you bringing this to my attention. Danna has been here for 18+ years and is well loved by our policyholders. She works hard to help people understand insurance, although questions regarding rate increases, etc. can be difficult to pinpoint. Unfortunately, I cannot determine who you are by this review, so I can't reach out to you directly. I invite you to please call our at 877-0281 and ask to speak with me so we work to correct this situation!"
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Robert Guadagno

August 1, 2023

3  out of  5
rating by Robert Guadagno
"Every time I go to Ms Sparkmans office there’s a car parked there but no one answers"
We responded:
"I'm sorry that you experienced this inconvenience. Per our previous conversations, it's best to call our office before you come OR call while you are there (as the note on the door instructs.) We are keeping the front door locked for safety and can't always hear if someone is knocking. Again, we apologize for your frustration!"
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Dana Dearing

June 30, 2023

5  out of  5
rating by Dana Dearing
"For over a decade I have been with this insurance company and every one of their agents has always been polite and helpful in every way I wouldn't even pay my bill sometimes if they didn't call to remind me thank you so much Excellent"
We responded:
"Thank you for your kind words d.ldearing@yahoo.com. We appreciate you taking the time to share your positive experience. We think you're pretty great, too! "
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Judson Clements

June 20, 2023

5  out of  5
rating by Judson Clements
"Great Place to deal with, I have been a customer my entire life :)"
We responded:
"We strive to provide the best possible service to our customers and we're glad that we have met your expectations. We can't imagine our office without you and your entire family!"
Profile photo of Rob Rodgers

Rob Rodgers

June 20, 2023

5  out of  5
rating by Rob Rodgers
"Everyone here provides great service and is very helpful. They take the time to fully understand my needs and provide what fits best."
We responded:
"Thank you for choosing us and sharing your positive experience!"
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ralph stanley

June 20, 2023

5  out of  5
rating by ralph stanley
"I have been with this office since the late 1970's. Originally with Earl Wynings, then his son Barry and now with Anne Sparkman. Anne has been a welcome addition. I've always gotten great service and the office atmosphere is very pleasant. Anne and her staff are very efficient and helpful with claims. You could find some cheap insurance but that doesn't equal a better, stronger insurance (you get what you pay for) along with an agent that knows you personally and takes care of you. Its very much peace of mind knowing that I have excellent coverage and an agent/staff that will be there when I have my worst day."
We responded:
"Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear about your experience and your kind words. We love working with you!"
Profile photo of William Hurst

William Hurst

June 20, 2023

1  out of  5
rating by William Hurst
"No response told them i was looking for agent i guess they are not intrested in new customers even though they are currently State Farm Policy holders (Sucks)"
We responded:
"There is some confusion here. You e-mailed me last Thursday, but you would have gotten a bounce back e-mail advising that I would be out of the office until Monday with instructions on who to contact in my absence, which you didn't do. I responded to your e-mail yesterday morning upon my return to the office. I apologize for any misunderstandings. Our office is very proactive in responding to our customers. Please reach out if you are still in need of an agent. We would love the opportunity to work with you and your family."
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Erik Freeburger

November 1, 2022

5  out of  5
rating by Erik Freeburger
"It is always a personal, professional experience. Very up front and honest and helpful. Would completely recommend Anne and her team for any insurance quotes, questions, or concerns!"
We responded:
"Thank you so much for your kind words. Our customers mean a lot to us!"
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Mandy Law

January 31, 2022

5  out of  5
rating by Mandy Law
"They have been very helpful with all my insurance needs. Also, very kind and super efficient. Thanks to all they do! Would highly recommend to anyone looking for help in this area."
We responded:
"This means so much to us! It's our pleasure to work with people like you!"
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Nettie Heywood

January 20, 2022

5  out of  5
rating by Nettie Heywood
"I have been. With Mrs. Anne since 2004. I’m very happy with the great friendships and the excellent customer service."
We responded:
"Thank you, Nettie! We appreciate you and your family so much!"
Profile photo of Tiare Thoene Jones

Tiare Thoene Jones

January 18, 2022

5  out of  5
rating by Tiare Thoene Jones
"I was recommended and it’s been great 😌"
We responded:
"Thank you so much! We're happy to have you!"
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Karen Roberts

November 22, 2021

4  out of  5
rating by Karen Roberts
"You are still able to go for services in the office by setting appointments. But, online assistance is very useful 👍"
We responded:
"As times change, we try to adapt! I'm glad that online assistance was a good experience. We appreciate your business!"
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Katrina Cannon

April 4, 2021

5  out of  5
rating by Katrina Cannon
"They've been so helpful over the past 20 years! I was glad to work with them again when I moved back to Virginia."
We responded:
"Thank you! We appreciate you coming back and your kind words."
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Patricia Mcsherry

January 18, 2021

4  out of  5
rating by Patricia Mcsherry
"Always polite and helpful when I calk"
We responded:
"Thank you! We pride ourselves on our combination of excellent customer service and great insurance at the best rate possible. We truly appreciate your business!"
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Debra Cooper

March 31, 2019

5  out of  5
rating by Debra Cooper
"Great insurance to have"
Profile photo of Sharon “Cheetah” Taylor

Sharon “Cheetah” Taylor

January 29, 2019

5  out of  5
rating by Sharon “Cheetah” Taylor
"Very reasonable insurance premiums. I have 3 cars insured with them."
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Frank Long

November 22, 2017

1  out of  5
rating by Frank Long
"There service is not good at all !! Changing agents"
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Nicholas Scott

March 15, 2017

5  out of  5
rating by Nicholas Scott
"Everyone here is very friendly and knowledgeable. They found the best rates out there for me and have always promptly handled any issues that have come up. Thank you!"